Introduction

• By registering, playing, accessing or using any part of ReelFortune (“ www.ReelFortune.com ”) or any sub domains, web site or mobile application we own or operate, you warrant that you have reviewed thoughtfully, understood and agreed to comply with our Terms & Conditions, Bonus Terms, Privacy Policy, AML Policy, our Cookies Policy and the other rules applicable to our gaming product available on the web site.

• The Terms & Conditions may also be modified periodically for any given reason which may or may not include compliance with all applicable legislations or regulations. An updated version of our Terms & Conditions will be available on the Website, if after such changes take effect, you decide to continue playing, visiting or using any part of the website you are deemed to accept all changes to our Terms & Conditions.

• References to "you", "your", "customer", "user" or "player" shall refer to anyone registered client of the website and/or using the website and/or its services.

• Reference to "games" shall mean Casino, Live Casino, Sports book, cards, and all different games that are, have been or will be available on the website.

• Real Fortune casino reserves the right to feature and take away and modify Games from the web site at its own discretion.

Your Account

Legal Requirements

• Reference to the "account" shall mean an account registered by you in the website. By registering an account, you declare that you are over 18 years old, or of legal age as stipulated within the laws in the jurisdiction or governance of your residence. It is your sole responsibility to understand whether or not the services offered on the web site are legal within the country of your residence. Individuals under the age of 18 are not allowed to use the web site and/or any of its services.

Registration of Account

• In order to play and/or bet on any game, and/or deposit funds, you are required to register the Account on the Website.

• To register an Account, you will be required to give complete, truthful and up to date information such as mobile number, email address, username, password and any additional information or documentation requested at the moment of registering or at any given time.

• Players from the following countries may not register an account on Reel Fortune: Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bulgaria, Canada, Cayman Islands, Estonia, Greece, Guam, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Malta, Netherlands, Netherlands Antilles, Pakistan, Philippines, Qatar, Saudia Arabia, Singapore, Syria, Tajikistan, Turkmenistan, Uzbekistan, and Virgin Islands (USA), and the US states of Kentucky and New Jersey

• Players from the following countries are not allowed to play with No-Deposit Sign Up Bonuses: Japan, Korea, Singapore and Vietnam

• The Account information selected by you, such as username, password and any other details are only presented to you, and cannot be shared with any third party, the website and/or its employees will not be held liable for any abuse or misuse of your account due to your revealing of your account information, whether or not intentional or accidental. The Website and/or its employees will never ask you for your password or any tip related to your password.

• Employees, former staff, suppliers or any direct relatives of any of the previously stated are not allowed to register any Account on the Website and cannot take advantage of any of our services, promotions or material available on the Website. Violation of this rule will lead to the permanent closure of the dishonest Account; therefore, any winnings derived from such activities will be forfeit and all deposits if any returned to the account holder.

• You cannot transfer, sell, or give away your Account to any third person, this prohibition includes the transfer of any assets useful of any kind, together with however not restricted to possession of accounts, winnings, deposits, bets, rights and/or claims in reference to these assets, legal, commercial, or otherwise. The prohibition on aforementioned transfers conjointly includes but is not restricted to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or the other third party, company, natural or legal individual, foundation and/or association in any means form or kind

Account problems

• If for any reason you forget your password, or suspect someone else is in possession of your password, or believe any player is taking an unfair advantage through cheating and or collusion, you need to report these suspicions to us.

• We reserve the right to declare any bet or dealing void fully or partially if we find details that would hold it obvious any of the subsequent circumstances have occurred or are occurring:

  • The Account holder or individuals related to the Account holder could directly or indirectly influence the results of a user.

  • The Account holder and or individuals related to the Account holder are directly or indirectly avoiding the foundations of the Website;

  • The results of an event or the bet have been directly or indirectly stricken by criminal activity;

  • The percentages of an event have considerably been modified with reference to a public announcement in respect to the event;

  • Bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website have been affected by technical problems;

  • due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and or accepted due to this error.

• Once an account or player has been suspended for any given reason, we reserve the right to shut down further accounts registered trying to avoid the previous suspension and/or any account found related by details, devices, address, payment methods or any relevant details tying the group of accounts together, we also reserve the right to disclose any possible method for the detection of such accounts, violation to any suspension will automatically void or cancel all bets and transaction at our discretion.

• We provide two-factor authentication (2FA) as further protection from unauthorized use of your Account. You are liable for keeping your login information confidential and ensuring it cannot be accessed by another person or group.

By registering the Account on the web site you undertake, declare and warrant that:

• You are over 18 years old, or of majority of age as stipulated within the laws in the jurisdiction or governance of your residence; otherwise, you are not allowed to participate in the games offered on the Website

• You may use this website and your Account entirely and completely for the aim of your real participation within the Games and not for any alternative operations; your participation within the Games is strictly in your personal non-professional capability for exclusively for recreational reasons.

• You participate within the Games on your own behalf and not on behalf of any other person;

• Players from the following countries may not register an account on Reel Fortune: Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bulgaria, Canada, Cayman Islands, Estonia, Greece, Guam, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Malta, Netherlands, Netherlands Antilles, Pakistan, Philippines, Qatar, Saudia Arabia, Singapore, Syria, Tajikistan, Turkmenistan, Uzbekistan, and Virgin Islands (USA), and the US states of Kentucky and New Jersey

• Players from the following countries are not allowed to play with No-Deposit Sign Up Bonuses: Japan, Korea, Singapore and Vietnam

• The information that you just give to the Website is true, complete, and correct, any mistake or legal change should be reported to our customer support team for its modification.

• It is your sole responsibility to report and the accounting for any taxes applicable to you underneath relevant laws for any winnings that you receive from the Website.

• Any funds deposited in your account is not tainted with any unlawful activity and does not originate from any criminal activity.

• You are aware that by participating within the games you are taking a risk of losing funds deposited in your account.

• You shall not be involved in any deceptive, collusive, cheating or unlawful activity against the website or any other participant, the usage of any assistive strategies such as but not limited to software, hardware devices trying to gain advantage in any of our games will be considered cheating; therefore, if found involved in such behavior, the Website reserves the right to invalidate the games, correct them, forfeit winning derived from these activities or invalidate your account and its participation from our games.

• Your account shall only be funded with money instruments that lawfully belong to your person; otherwise, your account may be suspended.

• The software system, design and features used at the Website are owned by the Website and/or alternative third parties and guarded by copyright and alternative holding laws. You are solely using the software for your own recreational purposes in accordance to our Terms and Conditions and all applicable laws, rules and regulations. You obtain no rights to such assets or any other terms, design, concepts or methods by using this Website.

• Games on the web site ought to be played within the same manner as games played in any other environment. You shall be courteous to other players and representatives of the Website and shall avoid rude or obscene comments.

• Dormant accounts (accounts that have not been logged into for 6 months) with balances will be charged an administration fee of 10% per month.

Multiple Accounts

• You can sign up (register) and use only one Account on the Website.

• Only one account is allowed per player, per household and per I.P. address. If it's detected that the same player is using multiple accounts, stringent and disciplinary action will be initiated by the casino, blocking the necessary accounts and any unfair winning amounts will be forfeited accordingly.

• If you register or attempt to register more than one Account, for any reason, we could block or shut any or all of your Accounts at our discretion. We may void all the bets that are placed within the duplicate Accounts, block bonuses and gifts and void withdrawal requests. Additionally, any returns, winnings, or bonuses gained or increased throughout the duplicate account lifecycle will be confiscated.

Payouts

• Once the end result of a game that you participated in, becomes determined or, wherever applicable, the Website has confirmed the relevant results of an occurrence and settled the markets; all winnings will be available on your Account.

• If Reel Fortune erroneously credits your Account with winnings that you did not earn or do not belong to you due to a technical or human error or otherwise, winning amount remains as a property of Reel Fortune and therefore the amount will be subtracted from your Account. If before Reel Fortune determines that you have got withdrawn funds that don't belong to you, while not prejudice to different remedies and actions that will be obtainable at law, the erroneously paid amount can represent a debt owed by you to Reel Fortune. In an event of an incorrect credit, you are obligated to inform Reel Fortune as soon as you notice.

• The Website reserves the right to perform additional verification and identification procedures for any withdrawal. All transactions are checked for security reasons.

• The maximum time to process the any first withdrawal is up to 72 hours. This is due to Risk and Compliance verification and KYC Verification.

Deposits

• To place bets and play for real money, you are required to deposit funds into your Account. You may deposit at any time on-line by using the available deposit methods in the "Cashier" area on the web site. Cash or cheques are not accepted methodology of deposit. Please note that all methods might not be available in some countries.

• We settle for payments in various currencies. Any payment received by ReelFortune in a currency other than your account’s currency will be converted into the currency of your Account, at the prevailing rate of exchange. Any exchange premiums will be paid by the depositing player.

• The website reserves the right to follow additional security procedures and is required to get full verification of identity of its players via Know your customer (KYC), these documents may be requested at any given time, failure to comply, may result in the closure of your account.

• The Website does not grant any credit for the utilization of its services

• By depositing you ensure that any transaction is approved and you will not try to decline them or try to take any action to have these transactions reversed by any third party, so as to avoid any possible liability.

• As a measure to prevent money laundering, a deposit made by you should be played (wagered) a minimum of once before a withdrawal can be requested. Please note that when wagering requirements are in place, then they should be met before a withdrawal is approved.

• Any funds credited to players account due to any system malfunction will be removed from player's account.

• The Website does not permit third party deposits (by a fan, relative, partner, better half or husband). All payments have to be mandatorily made from an Account/ system or card owned by the Account holder. If the third-party deposits are detected, all winnings will be confiscated and sent back to ReelFortune, and therefore, all deposit made should be returned to the rightful owner of the depositing account/credit card. If banking transfer creates any charge while making a refund to the rightful owner it will be paid by the receiver.

Bonus Rules and Withdrawals

As a player at ReelFortune Casino, you should familiarize yourself with these general bonus terms and conditions. Every bonus offered by ReelFortune also has its own terms and conditions specific to that promotion. It is your responsibility to read and understand all of these terms before accepting any bonus or promotion on ReelFortune. Please also review the Bonus Terms Page

• Bonuses are available to registered players who meet the specified criteria

• Players must be of legal age as determined by the jurisdiction they reside in.

• If a player has chosen to use a bonus or promotion, it is the sole responsibility of the player to ensure that any applicable playthrough requirements are met before requesting a withdrawal. Failing to meet the playthrough requirements will result in the denial of a withdrawal request

• If one of the accounts in your household, or family has a bonus restriction, then the same restrictions apply to any other accounts as well.

• Live dealer games are only played using real money balance. No deposit bonuses or other bonuses can be used to play live dealer games

• Deposit bonuses cannot be combined with other deposit bonuses. Players are only allowed one deposit bonus in play at any time. If a player has somehow redeemed multiple deposit bonuses, both bonuses and winnings will be voided and original deposit returned to the account.

• A player may not redeem a deposit bonus while a withdrawal is pending..

• If not specified in the individual bonus terms, all bonuses are non-cashable, meaning they cannot be withdrawn. The amount of the bonus will be deducted from the winnings at the point of withdrawal.

• The general minimum deposit for bonuses is the equivalent of $25.

• All bonuses are subject to wagering requirements, which specify the number of times the deposit and bonus amount must be wagered before it can be withdrawn.

• Wagering requirements may vary depending on the type of bonus, games played and the specific promotion.

• Some games may contribute differently towards meeting the wagering requirements. A list of game contributions will be provided.

• To redeem a deposit bonus, a player must first make a deposit. After the deposit, the player will be presented with bonuses that are available to him or her. If no bonuses are presented, the player may check the availability of bonuses by searching for that bonus’s code on the Bonus page in the cashier. If not bonuses are presented, the player is not eligible to receive bonuses at Reel Fortune

• To claim a deposit bonus, it must be redeemed by the player prior to deposit and before making any wagers. It's the player's responsibility to contact customer support for help in redeeming said bonus if they are unable to do so for any reason. Once the player starts wagering the deposit, he or she forfeits their right to claim a deposit bonus

• Wagers placed in jackpot games, Roulette, Craps, Pai Gow Poker and Baccarat, are not allowed with no deposit bonuses (unless specifically stated otherwise) and do not count towards meeting the wagering requirements

• When a free chip is part of a deposit bonus offer, it is counted as a whole; therefore, separate cash out or wagering criteria will only be considered as a whole including the deposit, bonus and free chips.

• The casino will withhold any bonus amount offered to the player from the account’s balance before releasing any qualifying cash out amount.

• In case a player exceeds the maximum cash out on a coupon, then these funds will be removed whether or not the withdrawal was processed. This excess money may not be used in combination with another promotional offer or as a way to build free comp points..

• Players must activate the bonus by opting in during the specified promotional period.

• Bonuses may require a minimum deposit or a specific bonus code to be entered during the deposit process.

• Bonuses may have an expiration date, after which any remaining bonus funds and winnings will be forfeited The expiration date will be clearly stated in the bonus terms.

• While using bonus funds, players may be subject to maximum bet restrictions. The maximum bet amount will be specified in the bonus terms.

• Some games may be excluded or have reduced contributions towards meeting the wagering requirements. These games will be listed in the bonus terms.

• Players may be required to fulfill certain criteria, such as completing the wagering requirements, before being eligible to make a withdrawal.

• If a withdrawal is requested before fulfilling the bonus requirements, the remaining bonus amount and associated winnings may be forfeited.

• Only one withdrawal request may be processed at the time; therefore, only the first withdrawal request will be processed, all other requests will be automatically canceled.

• Withdrawals requested from a restricted or banned country will not be processed.

• All cash outs requested by the player will go through a rigorous KYC (Know Your Customer) check by our fraud prevention, security and compliance departments to get an approval which may take extended processing periods on the first withdrawal, subsequent requests will be processed relatively faster.

• KYC checks for cryptocurrency deposits do not require submission of identity documents.

• Deposit methods other than cryptocurrency will require submission of KYC (Know Your Customer) documents which will include proof of identification (driver’s license/passport), a selfie, recent utility bills to prove address, and other documentation

• Once a withdrawal has been approved, it will normally take up to 72 business hours for the funds to be remitted; once remitted on our side, we will not be held liable for bank/ wallet processing times.

• Withdrawal limits and time are determined by player class. VIPs and long-term customers of ReelFortune, who have gone through KYC procedures may have higher limits and faster withdrawals.

• The standard withdrawal limits for new or unknown players are $2,500 weekly and $10,000 monthly

• If a player deposits and doesn’t redeem a deposit bonus, player should wager 1 time this deposit before withdrawing deposited funds. This may be frustrating to players, however, cash in and out of the casino without play can be perceived as money laundering. ReelFortune is committed to preventing money laundering at all times

• If the Player has repeatedly made deposits to the Casino with the use of the Reload bonuses, and has not make deposits or bets without an active bonus in the interval between obtaining the Reload bonuses, the Casino has the right to treat this as an abuse, and can restrict or completely prohibit the Player to obtain Bonuses at the Casino at its discretion.

• Any attempts to abuse or manipulate the bonus system may result in the forfeiture of bonuses, winnings, and potential account suspension.

• The casino reserves the right to investigate and take appropriate action against any fraudulent activities

• The casino reserves the right to modify, alter, or cancel any bonus offer at its discretion

• All promotions are recorded in eastern standard time (North America), UTC 5 hours. Please take this into account when claiming your bonuses.

• The casino's general terms and conditions apply to all bonuses unless otherwise stated.

• In case of any disputes, the decision of the casino management will be final and binding.

Account Closure

• To close your Account, we recommend you cancel any open bets (if any) and contact our support team requesting the closure of your account. The closure of your Account conveys the termination of service from Reel Fortune.

• If the reason behind the closure of your account is related to gambling addiction, we kindly request to inform so in your request

• The compensation method (when applicable) will be at ReelFortune’s discretion.

• ReelFortune reserves the right to close your Account and refund the "Available to withdrawal" balance, subject to the deduction of relevant withdrawal charges, at ReelFortune's absolute discretion and without any obligation to state a reason or give prior notice.

Personal Information

• We abide with information protection laws in respect of the private information you provide to us. Your personal information is processed in accordance with our Privacy Policy.

Fraudulent Behaviour

• Criminal Activity In a case any irregularity (including a suspicion of attempted money-laundering or fraud) has been detected, ReelFortune reserves the right to close any accounts and/or report any criminal or suspicious activities to the relevant existing regulative or enforcement authorities. Any offender's account balances will be blocked, withdrawals will be void, deposits and winnings will be forfeited.

• Collusion and/or cheating Any attempt or identified case of collusion and or cheating against ReelFortune or any of its players may be penalized with the closure of the user's Accounts and forfeit the balances (including deposits and winnings) of all or any account directly involved, in cases where, an attempt to achieve a bonus of exchange information of their cards or establishing a covert agreement with different users to gain an unfair advantage. These could contain chip selling and transfer, discussing a hand throughout play, multiple users sharing a single Account, soft playing or any possible fraudulent activity. ReelFortune conducts rigorous examinations of the games and investigates all connected user complaints. In addition, ReelFortune provides proactively and indiscriminately examining game plays and accounts.

• Fallacious activity Once ReelFortune detects a fraudulent, unlawful, dishonest or improper activity (including usage of VPN, proxy or similar service that masks or manipulates the identification of your real location, or creating bets, wagers or poker play through a 3rd party or on behalf of a third party) on the Website, we reserve the right to ban user's Account and forfeiting of the balances without providing any prior notification. In such cases, ReelFortune reserves the right to report fallacious activity to existing regulative and enforcement authorities together with however not restricted to banks, credit card firms and/or a person or entity that has the right to such information, and/or taking proceeding against such user.

Live Chat

• As a part of your use of the Website, Reel Fortune could provide you with a conversation facility that will be constantly monitored. We reserve the right to review the chat and to keep a record of every interaction. Your use of the chat facility ought to be for recreational and coming together purposes, and is subject to the following rules You shall not build any statements that are sexually expressive or grossly offensive, together with expressions of bigotry, racism, hatred, or profanity.

• You shall not build any statements that are sexually expressive or grossly offensive, together with expressions of bigotry, racism, hatred, or profanity.

• You shall not make statements that are abusive, insulting or harassing towards web site, its employees or any other player.

• You shall not build statements that advertise, promote or otherwise relate to other online or offline entities.

• You shall not make statements about Reel Fortune, the Website, or any other web site(s) connected to Reel Fortune that is untrue and/or malicious and/or damaging to Reel Fortune.

• If you breach any of the aforementioned provisions, Reel Fortune reserves the right to restrict your access to the chat rooms, or further actions such as the immediate termination of your Account. Upon such termination, Reel Fortune will refund any real money funds left in your Account (if any).

Crashed and Aborted Games

• ReelFortune will not be held responsible for any downtime, server disruptions, slacking or any specialized or political unsettling influence. In such cases refunds may be given exclusively at the discretion of ReelFortune.

• ReelFortune will not be held responsible for any harm or misfortune which are considered or charged to have emerged out of or in association with the website, counting without confinement, delays or intrusions in operation or transmission, tribulation or debasement of information, communication or lines disappointment, any person's abuse of the Site or its property or any blunders or omissions in content.

• In an event of a casino system glitch, all bets may be void.

• In the event a game is lost or interrupted due to failure of the framework, ReelFortune will refund the amount wagered in the game to you by crediting it to your Account or, if an account no longer exists, by paying it though our approved payment methods, if you have an accumulated credit at the time the Game miscarried, a credit will be applied to your account in its monetary value, if an account no longer exists by paying it though our approved payment methods.

Duties

• ReelFortune reserves the right to transfer or legally exchange its rights and commitments beneath the Terms. You might not transfer or legally exchange your rights and commitments beneath these Terms.

Complaints

• In the case of any complaint, you can contact us at our email address [email protected]

• ReelFortune will use all possible resources to resolve all complaints or issues in a prompt manner.

• If you have any suggestion in regards to any change to our site, you can contact us at [email protected] with details of your suggestion. We will consider any possible changes and evaluate their viability. All changes will be at ReelFortune’s discretion.

Agreement & Admisibillity

• These Terms, the Protection Agreement, the Treats Approach and any record explicitly alluded to in them and any rules or rules posted on the Site constitute the whole understanding between you and ReelFortune with regard to this Site and spare within the case of extortion it surpasses all earlier or contemporaneous communications and recommendations, whether electronic, verbal or written, between you and ReelFortune with regard to this Website.

• A printed version of these Terms and of any note given in electronic frame should be permissible in legal or regulatory procedures based upon or relate to these Terms to the same degree and subject to the same conditions as other commerce reports and records initially created and kept up in printed form.

• In the event any arrangement of these Terms is held to be illicit or unenforceable, such arrangement should be severed from these Terms and all other arrangements will stay in constraint unaffected by such severance.

• In case of irregularity of printed substance between dialect forms and English , the English form of the Site will prevail.

• These Terms are represented by the laws of Costa Rica and the parties concur to the ward of the Costa Rican courts and to the rules of intervention in agreement with pertinent law.

Copyrights

• We are the sole proprietors of the trademark Reel Fortune and the Reel Fortune symbol. Any unauthorized utilization of the Reel Fortune trademark and the Reel Fortune symbol may result in prosecution.

• https://www./ReelFortune.com/ is the official website address of the site owned by Reel Fortune and no unauthorized utilization may be made of this URL on another site or advanced stage without our earlier written consent.

• Reel Fortune is the proprietor or the legitimate licensee of the rights to the innovation, program and commerce frameworks utilized inside this Website any reproduction, partial or complete, will be prose

• The contents and structure of the Reel Fortune's Website pages belong to Reel Fortune, all rights reserved. The copyright in this Website including all text, graphics, code, files, and links belong to Reel Fortune and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system do therefore not confer any rights whatsoever to the intellectual property contained in our system.

• Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of Reel Fortune.

• You agree not to use any automatic or manual device to monitor the Website pages or any content therein.

• Any unauthorized use or reproduction may be prosecuted